What is communication without assertiveness? Assertiveness is defined as the ability to stand up for yourself without being overly rude or aggressive at the same time. Assertiveness is the way of behavior that makes sure that you get the attention and respect that you deserve from other people. Our training on assertiveness is proven to significantly increase competence in the areas of assertive communication, influence, and conflict resolution. The focus is on real-life problems and challenges one faces in the workplace.

With the expansion of the global marketplace, organizations are increasingly conducting business across the globe. This has brought about a need for the increase in awareness about business etiquette that exists in various cultures, especially telephone etiquette and email etiquette. Hence global business etiquette is the core part of our professional training program.

Our Business Etiquette Training program focuses on presenting oneself with finesse and making others comfortable in a business setting. This program also has a component of Personal Grooming that is targeted at young professionals who are just entering a business environment.

The most critical element in effective collaboration of different cultures is good communication skills. Superior workplace communication skills will directly reflect upon operational smoothness and increase in productivity. We provide the context and the tools that every professional needs to succeed in a business world that is rapidly shifting to a relationship-based model of partnering and association.

The training programs of YasRon identifies important workplace communication skills and train your employees, staff and team members to be able to use interpersonal communication skills to leverage subtle distinctions that make the difference between an ordinary employee and an exceptionally

Training for Leadership has a place of great importance in today's world. Leaders have been traditionally viewed as "mythological creatures", separate from the rest of humanity and empowered by some mysterious quality that smoothes their path towards inevitable success. However, the modern view is that leaders are evolved, not born. With patience, persistence and hard work, Executive Leadership Training is so highly sought after during these uncertain times when only the resilient will survive.

Our Leadership coaching provides significant shifts in performance as it evokes the spirit of commitment and direction within the participant. A confident person with a clear sense of direction makes a good leader as the deeply held values and principles provide the road map for the way we lead, and the way other people respond. Hence it is important that a leader must first understand and then communicate one's own value systems to other people. It is always the leader's personal value system that sustains them in their quest, whether they are a person of impeccable moral fiber, or quite disreputable. Hence this is an integral part ofexecutive leadership training as it is of critical importance to have self-awareness to lead and manage other people.

Creativity & Innovationis the single most important factor that keeps you ahead of the competition. When providing training for development, creative thinking is identified as one of the key programs. Creative Thinking provides unconventional techniques that help people escape from their usual patterns of thinking to produce enhanced results. The key is creativity. Innovation will never happen without creative ideas, processes, and thoughts.

With the emergence of the global market-place, the English language has found its place as the global medium of business communication. Most of us would like to believe that fluency in English is the capability to read, write, speak and understand English. But in business communication, there are a lot of rules that need to be remembered at all times. This helps in the smooth flow of written and oral communication.

Our English Language Course stands apart from the regular English language courses, as it focuses on the business aspect of knowledge in the following areas:

• Subject and Verb agreement
• Pronouns
• Adjectives and Adverbs
• Prepositions & Articles
• Active and Passive Voice
• Tenses

Today's job market has become very competitive. As a representative of the organization, how do HR professionals portray and choose the most suitable candidate for a job? We understand that this is not an easy task. Hence our Recruitment Training program was developed to enable the participants to develop this critical skill.

A couple of years ago we had excessive demand but low supply of qualified man power; today the situation is reversed. Because the supply is excessive, professionals involved in recruiting for a company should not be lax about the process of choosing the best candidate as attrition should be avoided at all costs. HR Professionals who are conducting interviews should have 2 critical understandings:

• The core competencies needed for the particular position
• The ability to identify these core competencies in the interviewee

While interviewing an eligible candidate, it is necessary for HR professionals to be well acquainted with appropriate interviewing questions. YasRon trains participants on the vital aspects that make up a successful interview. We take the participants through the process of identifying the core competencies to conducting the interview. Participants conduct mock interviews which are videotaped; each participant is given feedback by the trainer and the participants on his/her performance in this HR training.